Effective Date: June 5, 2024  |  Last Updated: June 15, 2025

Busy Minis provides child-focused transportation and Errand & Family Support services across Coweta, Fayette, and Clayton counties, Georgia. By booking services, clients acknowledge and agree to the following Terms and Conditions.

1. Services Provided

Transportation Services
Available to children aged 7–17 for rides to:

• Tutoring sessions
• Summer camps
• Extracurricular activities
• Religious events
• Other pre-approved locations 

 

Errand & Family Support Services
Available to families, seniors, pet owners, and professionals. Includes:

• Grocery/pharmacy runs
• Package returns/donation drop-offs
• Light household tasks (laundry folding, plant care, light meal prep)
• Personal assistant support (email/calendar management)
• In-home child and pet care
• Home access/waiting services

 

2. Safety and Staff Standards

All Busy Minis team members:

• Undergo annual background checks
• Are trained and certified in CPR and First Aid
• Are trained in child/pet/home safety, privacy, and service standards
• Follow a strict Code of Conduct and Confidentiality Policy

Transportation vehicles are regularly inspected and equipped with First Aid kits and child safety features.

3. Booking and Scheduling

• All services require at least 24 hours’ notice
• Same-day requests may be accepted based on availability and incur a $20 urgent service fee
• Recurring service packages may qualify for discounted rates
• Transportation must be booked via phone, email or website

Errand & Support Services must include:

• Detailed task descriptions
• Pickup/drop-off addresses (if applicable)
• Home access instructions

   

4. Payment and Fees

Transportation Services

• Rates: $30/hour (30-minute minimum)
• Mileage fees ($2/mile) apply beyond 10-mile radius from client’s pick-up location
• Additional charges may apply for additional passengers, stops, or excessive wait times
• Payment due before service 
• Accepted methods: Credit Card,  CashApp, PayPal, or Zelle

   

Errand & Family Support Services

• Rates: $30–$75/hour (30-minute minimum)
• Payment due within 7 days of service
• Accepted methods: Credit Card, PayPal, CashApp, PayPal, or Zelle

   

5. Cancellation Policy

• Transportation: Cancel at least 3 hours in advance for full-ride credit
• Errand Services: Cancel at least 3 hours in advance for full-service credit
• Late cancellations may result in a $20 fee
• Repeat cancellations may affect future eligibility

   

6. Client Responsibilities

• Ensure children are ready at scheduled pickup times
• Provide accurate task details and access information
• Notify Busy Minis promptly of any changes or special needs
• Maintain respectful and professional communication

   

7. Behavior and Conduct

• Children must follow all safety instructions from drivers
• Disruptive or unsafe behavior may result in suspension of transportation services
• Unsafe, unsanitary, or disrespectful conditions may result in termination of errand/support services

   

8. Confidentiality & Privacy

All client data, instructions, and home access details are kept strictly confidential and will only be shared with written consent or as required by law.

9. Limitations & Exclusions

Busy Minis does not provide:

• Transport of refrigerated medication or medical records
• Hazardous/biohazard cleanup
• Childcare for infants under 6 months (without approval)
• Lifting of items over 40 lbs without notice

   

10. Liability Waiver

Busy Minis is not liable for:

• Injury, damages, or loss except in cases of gross negligence or willful misconduct
• Delays due to weather, traffic, or third-party vendors
  Damaged items unless clearly due to staff negligence

Clients/guardians agree to hold Busy Minis harmless in all other cases.

11. Termination of Services

Busy Minis may terminate services for:

• Repeated late payments or cancellations
• Non-compliance with safety or conduct policies
• Unsafe environments or inappropriate behavior by clients or children

   

12. Acknowledgment

By using Busy Minis services, you confirm that you have read, understood, and agreed to these Terms and Conditions. Continued use of services constitutes ongoing agreement.